Contact us

Before contacting us please see our most commonly asked questions and answers.

please email us at 

 Our business address is 25 Colling Wood Street, Coundon, DL14 8LG. This is not open to the public. However visits can be arranged via email.

DO NOT SEND RETURNS TO THIS ADDRESS. Please contact us for the return address.

 Please be advised we do not tolerate abusive or threatening messages, please be kind, we are always happy to help. 

Our response time is up to 3 working days.

Questions about fabrics and coordinates can be answered quickly via our dedicated team on Facebook. Please note that our Facebook team cannot answer questions regarding details of your order, or give tracking details.